These terms apply to bookings made with Wander Ways Travel through wanderwaystravel.com, by email, or through our official WhatsApp number. Please review the service description, price, traveller details and any service-specific conditions before payment.
Bookings and availability
A booking is confirmed when we issue a confirmation and, where required, receive payment. Availability, departure times, pickup points and operator requirements may change until confirmation. Customers must provide accurate contact and traveller information and arrive at the agreed time and place.
Prices, currency and payment
Prices are shown in the selected website currency. The final booking summary identifies the included service and total payable amount. Currency conversions are indicative and may differ slightly from a card provider's settlement rate. Payments must be made through the checkout or another payment method confirmed by Wander Ways Travel.
Cancellations and refunds
The cancellation window and refund percentage applicable to a booking are stated on the relevant service page or booking confirmation. To request a cancellation, contact info@wanderwaystravel.com or WhatsApp +20 103 358 9225 and provide the booking reference. A request is treated as received when it reaches our official channel.
If Wander Ways Travel or the operator cancels a service because of unsafe weather, safety concerns or an operational issue, we will offer an appropriate alternative date or explain the refund available for the cancelled service. Customer no-shows, late arrival and supplier-specific non-refundable items may be treated differently where this was disclosed before payment.
Changes and operator conditions
Reasonable itinerary, vehicle, vessel or timing changes may be necessary for safety or operational reasons. We will notify the lead traveller using the contact details supplied with the booking. Some services are delivered by licensed local operators and their safety instructions must be followed.
Traveller responsibilities
Customers must disclose relevant mobility, age, health or accessibility requirements before booking and carry any identification required for the selected service. Participation may be refused where an operator reasonably considers it unsafe.
Liability
Nothing in these terms excludes rights or liability that cannot lawfully be excluded. Wander Ways Travel is not responsible for losses caused by inaccurate customer information, failure to follow safety instructions, or events outside reasonable control, except where applicable law provides otherwise.
Privacy and contact
Personal information is handled as described in our Privacy Policy. Questions about these terms or a booking can be sent to info@wanderwaystravel.com or WhatsApp +20 103 358 9225.
